Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christine Marchessault

Christine Marchessault

February 13, 2026

5  out of  5
rating by Christine Marchessault
"Ellie is always 100% spot-on! Been coming here for years and she is my go to for all of my questions and concerns. Couldn’t find a better insurance agent."
Profile photo of Bob Yosco

Bob Yosco

February 11, 2026

5  out of  5
rating by Bob Yosco
"My insurance provider at Ali was very very professional she is so nice and I look forward to seeing her again because she helps me every time I come in thank you Good"
Profile photo of Bill Cook

Bill Cook

February 10, 2026

5  out of  5
rating by Bill Cook
"Always efficient and friendly. Been a customer for 20 years."
We responded:
"Thank you Bill! We are always happy to help and appreciate your loyalty."
Profile photo of Susan Kampe

Susan Kampe

February 9, 2026

5  out of  5
rating by Susan Kampe
"State Farm agent, Cindy reached out and quoted a lower rate than my current provider allowing significant savings. Then she got the policy executed quickly and made it easy for me"
Profile photo of Christopher Smith

Christopher Smith

January 23, 2026

5  out of  5
rating by Christopher Smith
"I received a notice of lapsed insurance from the State. I did not know my CC auto pay stopped. A disconnect happened on updated information. Ellie immediately reassured me this was fixable. In a matter of 10 minutes she fixed the payment issue and emailed the state of my continued coverage with State Farm. Ellie did better than Jake. Thanks Ron Smith State Farm Insurance."
We responded:
"Hi Christopher, We're happy to hear Ellie was able to take care of the issue for you. We're thrilled to provide good neighbor service!"
Profile photo of John Daher

John Daher

January 8, 2026

5  out of  5
rating by John Daher
"Cindy was amazing, professional, knowledgeable, proficient, straight forward, honest, quick, and a pleasure to work with. Thank you for your help and assistance. P.S. I have already recommended you."
We responded:
"Hi John - Keep those referrals coming...there's no better compliment. We sure appreciate you!"
Profile photo of Gary Thorsen

Gary Thorsen

January 7, 2026

5  out of  5
rating by Gary Thorsen
"Vicky is Excellent"
We responded:
"Thank you Gary for taking the time to leave us your feedback. We appreciate your business."
Profile photo of bryan bianche

bryan bianche

January 6, 2026

5  out of  5
rating by bryan bianche
"Ellie is very professional and courteous. It is always a pleasure doing business"
We responded:
"Thank you for taking the time to leave a review for Ellie. Thank you for your business."
Profile photo of Cap clark

Cap clark

December 30, 2025

5  out of  5
rating by Cap clark
"Earl Strickland has been our agent for many years now. I've referred well over 20 people to him and he's never let anyone down. He works very hard to help everyone he deals with. I've insured several boats and homes with Ron Smith State farm and won't go anywhere else. Thanks to Earl and the entire staff of Ron's office."
We responded:
"Thank you for the glowing review. Earl, and the whole team here at Ron Smith's office, appreciate you and your referrals! There is no better compliment. Happy new year!"
Profile photo of Sandi White

Sandi White

December 27, 2025

5  out of  5
rating by Sandi White
"Ron Smith State Farm office was the most successful, easy experience shopping for Auto and Homeowner insurance I have ever had. Vicky answered all my questions and was able to get me a huge savings for my new policy with State Farm. She made the entire process of switching my policies effortless and made sure I had all documents needed. I would recommend her to anyone looking to compare or change their current auto and/or homeowners insurance!"
We responded:
"Hi Sandi- We're thrilled you had such a great experience in our office with Vicky. Welcome to the State Farm family! "
Profile photo of Gary Thorsen

Gary Thorsen

December 24, 2025

5  out of  5
rating by Gary Thorsen
"Vicky is excellent"
We responded:
"Thanks Gary! "
Profile photo of Larry Fetz

Larry Fetz

December 19, 2025

5  out of  5
rating by Larry Fetz
"Ashleah was very helpful. Thank to her I was able to save my safe and save account before it expired. She guided me step by step thorough the process. Also, she was very pleasant."
We responded:
"Thank you Larry, we're happy to help."
Profile photo of paul cardamone

paul cardamone

December 18, 2025

5  out of  5
rating by paul cardamone
"We had some issues with Dept Of Motor Vehicles, called State Farm and Cindy Powers helped me get through it. She is very professional, courteous and experienced. She showed great patience with me and faxing information over to the DMV. I had to make several calls to her regarding information i had to gather, she resolved the issue for us with no problem."
We responded:
"Phew, so happy we could help you with that! Thank you for your trust."
Profile photo of Robin

Robin

December 14, 2025

5  out of  5
rating by Robin
"JoAnn is awesome to work with! Always eager to help and recommend solutions! I would highly recommend using JoAnn as your agent!"
We responded:
"Hi Robin- Thank you for your glowing review. We appreciate you!"
Profile photo of Chris Watson

Chris Watson

December 12, 2025

5  out of  5
rating by Chris Watson
"Consistently exceptional service!"
We responded:
"Thank you Chris!"
Profile photo of Jennifer Hall

Jennifer Hall

December 4, 2025

5  out of  5
rating by Jennifer Hall
"Ellie Traver is great. She always responds and does so quickly. She has helped me a lot with my insurance."
We responded:
"Hi Jennifer, we're so happy Ellie has been a consistent help with your insurance needs. We appreciate your loyalty and business."
Profile photo of Rick Macke

Rick Macke

December 1, 2025

5  out of  5
rating by Rick Macke
"Great service!! Very punctual too.....Thanks"
We responded:
"We love punctuality.....thanks for noticing Rick! Thank you for taking the time to leave us a review."
Profile photo of Joan Capasso

Joan Capasso

October 30, 2025

5  out of  5
rating by Joan Capasso
"Insurance agent Cindy was a big help to me,,, very professional and friendly."
We responded:
"Joan, thank you for taking the time to leave us a review. We love to help customers like you."
Profile photo of Gerald Bryant

Gerald Bryant

October 30, 2025

5  out of  5
rating by Gerald Bryant
"Professional, understanding to needs and asks. Great to work with l, highly recommended."
We responded:
"Thanks Gerald - referrals are our best compliment. Thank you for your trust."
Profile photo of Christine

Christine

October 28, 2025

5  out of  5
rating by Christine
"The office staff is amazing and very helpful. They truly make you feel like family. I’m grateful I decided to make the call and get a quote from them, they also don’t have a problem covering my teenage son and all with a good rate. I appreciate their help and support in making this switch seamless and pleasant!"
We responded:
"Well Christine, we are so happy you made that call to our office too! We're always just a phone call or click away. Welcome to the State Farm family!"
Profile photo of Sandy Palmer

Sandy Palmer

October 27, 2025

5  out of  5
rating by Sandy Palmer
"We just bought a different car. Was easy to just call & cancel insurance on our old car & add the new. Thank you!"
We responded:
"Hi Sandy- We're so glad you had an easy experience. Enjoy your new car! "
Profile photo of Polly Butler

Polly Butler

October 21, 2025

5  out of  5
rating by Polly Butler
"This is where I get my car insured, also have a life insurance policy througj them, customer service is excellent."
We responded:
"Thank you so much, Polly! We appreciate you and your business!"
Profile photo of Jessica

Jessica

October 18, 2025

5  out of  5
rating by Jessica
"Ron Smith State Farm is the best. We’ve been with them for many years."
We responded:
"Jessica- We are so happy to have helped you over the years. Thank you for being a loyal customer."
Profile photo of Jack Sproat

Jack Sproat

October 17, 2025

5  out of  5
rating by Jack Sproat
"I was totally confused today when, while going through some unopened mail, I found an insurance renewal notice for our vehicle. It was for a higher premium that I had paid two weeks ago, and to be effective 10 October. I called the Ron Smith office and had the pleasure of being connected to Ellie Traver. I gave her my name and offered to give the policy number, but she replied "I already have you on my screen." Gee, no need for birth date, color of eyes, etc., such as is so common these days. Ellie quickly explained that, due to policy adjustment, our premium had been lowered, that I had paid the correct premium, and that we are covered until April. To me, Ellie has to be Employee of the Week, or at least of the Day. We've been with Ron Smith for 30 years, and it definitely is a First Class agency. Sincerely, John (Jack) Sproat - Englewood Ellie Traver"
We responded:
"Hi Jack - Thank you for the glowing review! Sometimes all this tech drives us crazy, but you're right in this case - we like to know who is calling and have all your information at our fingertips. It saves you time. Thank you for your business and for being a loyal customer all these years! "
Profile photo of Jacquelynn Hauenstein

Jacquelynn Hauenstein

October 8, 2025

5  out of  5
rating by Jacquelynn Hauenstein
"Always very helpful, presents different thoughts about how to make things better. Answers all questions. Friendly service with a smile. I leave their office happy, they do things right, so I don't need to worry."
We responded:
"Thank you Jacquelynn. We truly appreciate you. Happy holidays!"