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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jerry smith

November 20, 2024

5  out of  5
rating by jerry smith
"I get emails daily from competitors but Ron Smith is the best! I get a live person on the phone and real service( Andrea and Ashley)"
We responded:
"Thank you for your review Jerry! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority. We look forward to continuing to support your insurance needs. "
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Larry Reeves

November 14, 2024

5  out of  5
rating by Larry Reeves
"Very helpful and professional"
We responded:
"Thank you Larry, it is our pleasure."
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Mike Gonzalez

October 22, 2024

5  out of  5
rating by Mike Gonzalez
"Everyone in the office is helpful, proffesional and courteous. I especially like the fact that Cindy Powers takes time out of her busy day, to call and check to see if there is anything I may need."
We responded:
"Thank you Mike! We appreciate your business."
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Lou Engelhard

September 17, 2024

5  out of  5
rating by Lou Engelhard
"Very helpful, efficient and worked with me to get a policy and price point that worked for me"
We responded:
"Lou, Thank you for taking time to leave a review. We are happy to help."
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Russell Knox

September 10, 2024

5  out of  5
rating by Russell Knox
"Ashleah was amazing. She took the time to go through lots of options. Found some great ways to save me money. Lowered my premiums without sacrificing coverage. What a true blessing!! Thank you so much. Highly recommend."
We responded:
"Hi Russell- Thank you for trusting us with your insurance needs. We love helping our neighbors save money!"
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Donna Browning

August 28, 2024

5  out of  5
rating by Donna Browning
"This State Farm Ins. Gives the Best customer service whether it reviewing a policy, asking general questions or providing emergency road side services or home owner concerns. Staff are very friendly and helpful. You never feel like you are bothering them when you call. All the staff give first rate service with a home town service feeling. Thanks"
We responded:
"Donna- Thank you for taking the time to give us a review. Our goal is to be at your service!"
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Matthew Toro

August 9, 2024

5  out of  5
rating by Matthew Toro
"Amazing best of the best and very well respected."
We responded:
" Thanks for taking the time to share your positive experience. We truly appreciate it!"
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Paul

July 29, 2024

5  out of  5
rating by Paul
"Jo always comes through. The marina where i keep my boat needed a copy of my insurance certificate, so I contacted Jo and she took care of me. Very professional and great customer service."
We responded:
"Thank you Paul, we are always just a phone call away. We appreciate you taking the time to leave a review."
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Ruthann Gray

May 3, 2024

5  out of  5
rating by Ruthann Gray
"JoAnn was very pleasant, helpful and efficient!"
We responded:
"Thank you for your review Ruthann. We appreciate you."
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Christine Webster

April 24, 2024

4  out of  5
rating by Christine Webster
"Ashleah with Ron Smith State Farm went above and beyond today. I was in route today to make a payment for my policy, right before they closed for the day, and my car broke down about a mile from the office. I called to notify the office, and Ashleah went out of her way to come to me on the side of the road, to take my payment so it made it in the system on time. Amazing customer service on her part. She helped me out, more than what was expected. Thank you State Farm, and thank you Ashleah."
We responded:
"Christine- This is what we call service - neighbors helping neighbors - and why it means so much to stick with your local agent. We're so happy to help!"
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Stephen Brickell

February 24, 2024

5  out of  5
rating by Stephen Brickell
"Vicky is amazing. Every time we have a question or challenge with the insurance Vicky take the time and care to deliver 100% customer care. Thank Vicky"
We responded:
"Thank you Stephen for taking the time to leave a review. We appreciate you and are thrilled to deliver spectacular service. "
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larry rebbecchi

February 16, 2024

5  out of  5
rating by larry rebbecchi
"Spectacular service by the entire staff specifically Kayla. I could not find coverage for a new Bentley I purchased due to the value and horsepower. Kayla bound coverage for me and she made it seem easy. No other local agency could do it. Look no further for great and honest service ."
We responded:
"Thank you Larry - so glad Kayla could help you."
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Julie Koebnick

February 8, 2024

5  out of  5
rating by Julie Koebnick
"Reached out to State Farm for a homeowners quote and worked with Vicky. I can’t say enough just how helpful she was. Even when she knew we would be going another route, she continued to answer my questions and concerns. So kind, incredibly professional and I just wish we could have stayed with her! Highly recommend!"
We responded:
"Thank you Julie! We always enjoy meeting our neighbors, whether you end up working with us or go with another company. We appreciate the opportunity."
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nancy craine

February 6, 2024

5  out of  5
rating by nancy craine
"Very helpful with information to help lower my auto insurance."
We responded:
"Thank you Nancy!"
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Paul Vought

February 1, 2024

5  out of  5
rating by Paul Vought
"JOANN WAS VERY PERSONABLE AND KNOWLEDGEABLE SHE ANSWERED ALL MY QUESTIONS AND LISTENED ATTENTIVELY , EVEN WHEN I WANDERED OFF THE SUBJECT. I APPRECIATE HER BRINGING THIS MATTER TO MY INTENTION AND FULLY INTEND TO MAKE THE CHANGE NEXT YEAR, PROBABLY IN DECEMBER OF 2024. I WOULD NEVER EVEN HAD THE THOUGHT WITHOUT HER PERSONAL INTEREST. THANK HER VERY MUCH FOR ME PBV"
We responded:
"Thank you Paul! We strive to help make insurance accessible and are always just a phone call or short drive away. "
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Tiffany Schwarz

January 31, 2024

5  out of  5
rating by Tiffany Schwarz
"I have been with Ron Smith, State Farm for over 20 years. JoAnn M. is my agent and she is fantastic. When you talk to her on the phone it’s like you’re a part of her family. She is always looking out for us, and trying to get us the most affordable policy for our needs. I have 10 policies with her. (Life/Hospital/Car) If you need any type of insurance. She should be your next call."
We responded:
"Thank you, Tiffany, for trusting State Farm with protecting you and your family. We appreciate you."
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Judy Zangrilli

January 31, 2024

5  out of  5
rating by Judy Zangrilli
"Always available to answer my questions and give me guidance on what I need."
We responded:
"Thank you Judy. We appreciate you!"
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Marsha Webb

January 30, 2024

5  out of  5
rating by Marsha Webb
"JoAnn has helped me so much since I’ve been with them. I would run out of space if I told you the full story of how she’s gone above and beyond for me for the last several years! I wouldn’t ever go anywhere else!"
We responded:
"Hi Marsha- Thank you for your kind words. We take customer service seriously, and Joann always goes the extra mile to help our clients. "
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Joseph DeL

January 7, 2024

5  out of  5
rating by Joseph DeL
"He has served me well! Anytime I have a question or when I need to file a claim he contacts in a timely manner. We are very satisfied with Ron. Although the person who sometimes answers the phone in his office is a bit condescending and was somewhat impatient with me. But Ron is outstanding."
We responded:
"Hi Joseph- Thank you for your continued loyalty and support. We appreciate you. "
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Sharon R

January 5, 2024

5  out of  5
rating by Sharon R
"We can't say enough good about our recent experience with the Ron Smith - State Farm branch! Whether I called or stopped in and spoke to someone at the front desk, everyone was very friendly and personable! Vickie H., the agent that helped us, was a HUGE help! She treated us like she had known us for a very long time and made sure we understood the policy and explained everything to us before any papers were signed. We are, for sure, 100% satisfied with our experience! 5 stars from us!!"
We responded:
"Thank you Sharon! We love helping our neighbors find the right insurance to suit their needs, and appreciate you."
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Whitney Tara Martin

January 3, 2024

5  out of  5
rating by Whitney Tara Martin
"Vicky was great! She got us insured on our new home extremely quick, and answered all of my questions - easy to get a hold of and so friendly and helpful!"
We responded:
"Thank you Whitney!"
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Andrew Brothers

December 23, 2023

5  out of  5
rating by Andrew Brothers
"Was very satisfied with the help from this branch!"
We responded:
"Thank you Andrew!"
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Ed Johnston

December 12, 2023

5  out of  5
rating by Ed Johnston
"JoAnn at Ron Smith's office was very thorough and pleasant to work with. I highly recommend JoAnn for your insurance,"
We responded:
"Thank you Ed! It was our pleasure to work with you. Happy holidays!"
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Dominick villane

December 12, 2023

5  out of  5
rating by Dominick villane
"I asked for clarification on my homeowners policy. Mary Foster was ready, willing and very able to explain and resolve any question I had. Happy doing business with Ron Smith State Farm Insurance."
We responded:
"Happy holidays Dominick- Mary knows her stuff! So glad to know you felt you were in good hands. Thank you for the review, we value you. "
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Robert Wiltrout

December 10, 2023

5  out of  5
rating by Robert Wiltrout
"Very good and efficient communication. Victoria is very helpful, courteous, provides good advice and responds quickly to all of our questions. A pleasure to work with!"
We responded:
"Robert- Thank you for taking time to leave a review. We're so happy Vicky was able to help you. Happy holidays. We appreciate your business."