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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nick Ricca

March 29, 2023

5  out of  5 rating by Nick Ricca
"Cindy was an absolute delight to work with."

Ron Anno

March 20, 2023

5  out of  5 rating by Ron Anno
"I find the entire staff of Ron Smith State Farm is exceptional to work with.Ellie is fabulous! I really appreciate her attention to detail and ability to make you feel confident when making a decision . I would highly recommend this agency."

Joshua Spoor

February 14, 2023

5  out of  5 rating by Joshua Spoor
"As always JoAnn Ron and the rest of the team are a pleasure to work with and give all the time we have needed to go over anything policy related no mater how trivial."

Bill Hodge

January 23, 2023

4  out of  5 rating by Bill Hodge
"Very helpful agent..reasonable prices"

DebbieDo K

January 14, 2023

5  out of  5 rating by DebbieDo K
"Wonderful staff! Great customer service!! Great job Ron!!"

Jen Kouzis

January 6, 2023

5  out of  5 rating by Jen Kouzis
"Awesome rates and customer service! This will be my forever car insurance provider!"

Karen Rand

January 5, 2023

5  out of  5 rating by Karen Rand
"I worked with Earl and he was great! He was able to get me great coverage for half the price I was paying with my previous company. I would recommend them to anyone."

Adaline Zalkin

December 5, 2022

5  out of  5 rating by Adaline Zalkin
"Great work Cindy! Ron Smith Insurance delivers."

Bill Riley

November 29, 2022

5  out of  5 rating by Bill Riley
"When I called, a real person answered the phone. He referred me to Cindy, she answered the phone and talked to me. The response to me was immediate. Such a relief to deal with people who are top of things."

Paul

November 11, 2022

5  out of  5 rating by Paul
"I wanted to write a review for the outstanding customer care service provided by our State Farm representative Jo. My moms windshield was hit by a rock and cracked. When we called and spoke with Jo she wanted to make sure my mom was ok and immediately provided a local glass company to contact to replace the windshield and she took care of providing our insurance information with the glass company. I would recommend Jo for your insurance needs. Thanks Jo"

Madeline Lazarski

November 4, 2022

5  out of  5 rating by Madeline Lazarski
"JoAnn Motetti was So helpful went way out her way to help us. She’s very knowledgeable. And explained everything we needed to know."

Carly Smith

October 19, 2022

5  out of  5 rating by Carly Smith
"Excellent service, very pleased!"

Denise Goolsby

October 19, 2022

5  out of  5 rating by Denise Goolsby
"Very attentive and polite..great rates!"

David Olson

September 7, 2022

5  out of  5 rating by David Olson
"Respond to my call within a half hour and give me a quote that was a better rat than I was paying."

Michael Dupont

August 26, 2022

5  out of  5 rating by Michael Dupont
"Very helpful friendly people....I got a quote about 1 hour after I left the office....Looking forward to doing more with the firm....Thanks....Mike Dupont"

Bill Hunter

August 17, 2022

5  out of  5 rating by Bill Hunter
"they are the best, i got all my friends and family to use ron smith with state farm ever ones happy with them"

Renee Stevens

April 11, 2022

5  out of  5 rating by Renee Stevens
"JoAnn was my State Farm representative in Kingwood. When I moved to Florida and found out she had moved here, I was so excited for her to be my rep again, that I moved to Ron Smith agency. She is fabulous and works hard to get you the right policy(ies) for your needs."

Nancy

April 11, 2022

5  out of  5 rating by Nancy
"Whether we were in touch by phone or by email, Jo answered and addressed all my questions about updating an insurance policy. She was prompt, clear, kind, and very easy to work with!"

koreen burrow

February 25, 2022

4  out of  5 rating by koreen burrow
"This office has been amazing to work with. The staff (JoAnn) have been VERY helpful when we needed them. They assisted with getting things switched over from another state and with two claims already in the first year. Thankful that we made the choice to go with them. The e-tools for State Farm do seem to have some bugs, but claims department was prompt in settling our case."

Jack Pavlik

November 21, 2021

5  out of  5 rating by Jack Pavlik
"I dropped progressive auto and now have state farm. Sa$50 per month"

Mary Anderson

September 8, 2021

5  out of  5 rating by Mary Anderson
"Have my suv insured here. Everyone is so nice. Been using state farm for a long time"

Kathy Thompson

March 28, 2021

5  out of  5 rating by Kathy Thompson
"Best insurance price I found in a long time. Earl was great."

The Long Defeat

January 22, 2021

1  out of  5 rating by The Long Defeat
"never answers the phone or calls you back. unless their hours of operation are wrong on google, this is unacceptable for a business. Left a message on rep's mailbox and their generic voicemail. still nothing. linda, the receptionist is either too busy, thus hire another person, or get someone who can handle, "please wait" and put you on hold. that's better than waiting for a call back, that ultimately, never comes!!"

Mark Osburn

January 20, 2021

3  out of  5 rating by Mark Osburn
"No one communicated with me on my renewal. A policy was sent to me with a bill. I have my auto policy with the Key Agency. They took my information for a HO-3 policy, discussed my needs and showed me a policy that was $500 less and higher limits."

Martinhj Smith

December 22, 2020

5  out of  5 rating by Martinhj Smith
"Very good people for all your insurance needs Ron Smith crew is top knot"