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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laura Roy

Laura Roy

January 10, 2025

5  out of  5
rating by Laura Roy
"Great customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Thomas Barber

January 6, 2025

4  out of  5
rating by Thomas Barber
"Joann Moretti helped me tremendously. I couldn’t get a hurricane insurance denial letter to take to fema and she spent much of the morning locating this letter for me. I went through both Helene and Milton hurricanes and needed fema assistance. Joann at Ron Smith went way out of her way to help me. Tom Barber. Englewood Fl"
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our team. If there is anything we can do to make your insurance experience even better, please let us know! "
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Brett Jackson

December 20, 2024

5  out of  5
rating by Brett Jackson
"JoAnn was very helpful when I called to make some changes to our auto insurance. Her advice was very much appreciated."
We responded:
"Thank you Brett for taking the time to leave us a review. Joann loves to take care of customers like you. Happy new year!"
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Audrey Gower

December 20, 2024

5  out of  5
rating by Audrey Gower
"Ashleah is the most professional, knowledgeable, efficient agent I have ever experienced in my 50 years of purchasing insurance."
We responded:
"Hi Audrey- Ashleah thanks you for your kind words. We are lucky to have her on our team and thank you for your business!"
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Jacquelynn Hauenstein

December 13, 2024

5  out of  5
rating by Jacquelynn Hauenstein
"Always very helpful, presents different thoughts about how to make things better. Answers all questions. Friendly service with a smile. I leave their office happy, they do things right, so I don't need to worry."
We responded:
"Thank you Jacquelynn. We truly appreciate you. Happy holidays!"
Profile photo of Art Howard

Art Howard

December 10, 2024

5  out of  5
rating by Art Howard
"Saw Ashleah Yust today to clear up some issues we had. She was very thorough and fixed all our issues. Thank you so much."
We responded:
"Art, thank you for taking time to leave us a review. We sure appreciate your business and love to help our neighbors."
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Mary Grandominico

December 10, 2024

5  out of  5
rating by Mary Grandominico
"We had a wonderful experience with Ashleah Yust today. Our account was so messed up that we couldn't get into the app anymore. It took Ashleah no longer than 10 minutes to straighten everything out. She was amazing and we are so thankful to her."
We responded:
"Thank you for your glowing review, Mary. Ashleah is our tech superstar and we are happy to help! "
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jerry smith

November 20, 2024

5  out of  5
rating by jerry smith
"I get emails daily from competitors but Ron Smith is the best! I get a live person on the phone and real service( Andrea and Ashley)"
We responded:
"Thank you for your review Jerry! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority. We look forward to continuing to support your insurance needs. "
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Larry Reeves

November 14, 2024

5  out of  5
rating by Larry Reeves
"Very helpful and professional"
We responded:
"Thank you Larry, it is our pleasure."
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Mike Gonzalez

October 22, 2024

5  out of  5
rating by Mike Gonzalez
"Everyone in the office is helpful, proffesional and courteous. I especially like the fact that Cindy Powers takes time out of her busy day, to call and check to see if there is anything I may need."
We responded:
"Thank you Mike! We appreciate your business."
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Lou Engelhard

September 17, 2024

5  out of  5
rating by Lou Engelhard
"Very helpful, efficient and worked with me to get a policy and price point that worked for me"
We responded:
"Lou, Thank you for taking time to leave a review. We are happy to help."
Profile photo of Russell Knox

Russell Knox

September 10, 2024

5  out of  5
rating by Russell Knox
"Ashleah was amazing. She took the time to go through lots of options. Found some great ways to save me money. Lowered my premiums without sacrificing coverage. What a true blessing!! Thank you so much. Highly recommend."
We responded:
"Hi Russell- Thank you for trusting us with your insurance needs. We love helping our neighbors save money!"
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Donna Browning

August 28, 2024

5  out of  5
rating by Donna Browning
"This State Farm Ins. Gives the Best customer service whether it reviewing a policy, asking general questions or providing emergency road side services or home owner concerns. Staff are very friendly and helpful. You never feel like you are bothering them when you call. All the staff give first rate service with a home town service feeling. Thanks"
We responded:
"Donna- Thank you for taking the time to give us a review. Our goal is to be at your service!"
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Matthew Toro

August 9, 2024

5  out of  5
rating by Matthew Toro
"Amazing best of the best and very well respected."
We responded:
" Thanks for taking the time to share your positive experience. We truly appreciate it!"
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Paul

July 29, 2024

5  out of  5
rating by Paul
"Jo always comes through. The marina where i keep my boat needed a copy of my insurance certificate, so I contacted Jo and she took care of me. Very professional and great customer service."
We responded:
"Thank you Paul, we are always just a phone call away. We appreciate you taking the time to leave a review."
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Ruthann Gray

May 3, 2024

5  out of  5
rating by Ruthann Gray
"JoAnn was very pleasant, helpful and efficient!"
We responded:
"Thank you for your review Ruthann. We appreciate you."
Profile photo of Christine Webster

Christine Webster

April 24, 2024

4  out of  5
rating by Christine Webster
"Ashleah with Ron Smith State Farm went above and beyond today. I was in route today to make a payment for my policy, right before they closed for the day, and my car broke down about a mile from the office. I called to notify the office, and Ashleah went out of her way to come to me on the side of the road, to take my payment so it made it in the system on time. Amazing customer service on her part. She helped me out, more than what was expected. Thank you State Farm, and thank you Ashleah."
We responded:
"Christine- This is what we call service - neighbors helping neighbors - and why it means so much to stick with your local agent. We're so happy to help!"
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Stephen Brickell

February 24, 2024

5  out of  5
rating by Stephen Brickell
"Vicky is amazing. Every time we have a question or challenge with the insurance Vicky take the time and care to deliver 100% customer care. Thank Vicky"
We responded:
"Thank you Stephen for taking the time to leave a review. We appreciate you and are thrilled to deliver spectacular service. "
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larry rebbecchi

February 16, 2024

5  out of  5
rating by larry rebbecchi
"Spectacular service by the entire staff specifically Kayla. I could not find coverage for a new Bentley I purchased due to the value and horsepower. Kayla bound coverage for me and she made it seem easy. No other local agency could do it. Look no further for great and honest service ."
We responded:
"Thank you Larry - so glad Kayla could help you."
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Julie Koebnick

February 8, 2024

5  out of  5
rating by Julie Koebnick
"Reached out to State Farm for a homeowners quote and worked with Vicky. I can’t say enough just how helpful she was. Even when she knew we would be going another route, she continued to answer my questions and concerns. So kind, incredibly professional and I just wish we could have stayed with her! Highly recommend!"
We responded:
"Thank you Julie! We always enjoy meeting our neighbors, whether you end up working with us or go with another company. We appreciate the opportunity."
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nancy craine

February 6, 2024

5  out of  5
rating by nancy craine
"Very helpful with information to help lower my auto insurance."
We responded:
"Thank you Nancy!"
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Paul Vought

February 1, 2024

5  out of  5
rating by Paul Vought
"JOANN WAS VERY PERSONABLE AND KNOWLEDGEABLE SHE ANSWERED ALL MY QUESTIONS AND LISTENED ATTENTIVELY , EVEN WHEN I WANDERED OFF THE SUBJECT. I APPRECIATE HER BRINGING THIS MATTER TO MY INTENTION AND FULLY INTEND TO MAKE THE CHANGE NEXT YEAR, PROBABLY IN DECEMBER OF 2024. I WOULD NEVER EVEN HAD THE THOUGHT WITHOUT HER PERSONAL INTEREST. THANK HER VERY MUCH FOR ME PBV"
We responded:
"Thank you Paul! We strive to help make insurance accessible and are always just a phone call or short drive away. "
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Tiffany Schwarz

January 31, 2024

5  out of  5
rating by Tiffany Schwarz
"I have been with Ron Smith, State Farm for over 20 years. JoAnn M. is my agent and she is fantastic. When you talk to her on the phone it’s like you’re a part of her family. She is always looking out for us, and trying to get us the most affordable policy for our needs. I have 10 policies with her. (Life/Hospital/Car) If you need any type of insurance. She should be your next call."
We responded:
"Thank you, Tiffany, for trusting State Farm with protecting you and your family. We appreciate you."
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Judy Zangrilli

January 31, 2024

5  out of  5
rating by Judy Zangrilli
"Always available to answer my questions and give me guidance on what I need."
We responded:
"Thank you Judy. We appreciate you!"
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Marsha Webb

January 30, 2024

5  out of  5
rating by Marsha Webb
"JoAnn has helped me so much since I’ve been with them. I would run out of space if I told you the full story of how she’s gone above and beyond for me for the last several years! I wouldn’t ever go anywhere else!"
We responded:
"Hi Marsha- Thank you for your kind words. We take customer service seriously, and Joann always goes the extra mile to help our clients. "